Troubleshooting and Knowledge Base

Q -WHAT IMAGING PROGRAMS ARE COMPATABLE WITH OUR SENSORS AND CAMERAS?

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A -SENSORS work natively with Apteryx, Curve (PC), Dentrix Ascend, Dental EMR, Tigerview, and with twain are compatible with most others if they have a twain option. On Mac OS there is no twain option currently however QuickRay sensors are compatible with MacPractice and Radiovision

-CAMERAS use windows drivers so are plug and play but also will need a capture program to control the camera button. We use MDC2 and Osstem for QuickCam Duo and Alpha, and use MDC2.1 for ICam, both are available for download on our website. (see list of capture commands for programs and install notes for Icam)

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Best suited for sales and manual. Visuals recommended (Imaging Software Chart).

Sincerely, Triston Hughes Technical Support VIDEO DENTAL CONCEPTS 100 E Granada Dr #219 Ormond Beach, FL 32176 (800) 323-2690