Troubleshooting and Knowledge Base

Q. Rayplicker Initialization Error, why won't the software start?

Q.
Rayplicker Initialization Error, why won't the software start?

A.
Rayplicker software modifies folders within the Document directory when launching. If you have a service such as OneDrive syncing these folders in real time for back up, this error will occur. Simply access the OneDrive settings or alike, and disable the synchronization of the Documents\Rayplicker\BDD folder.

Sincerely, Triston Hughes Technical Support VIDEO DENTAL CONCEPTS 100 E Granada Dr #219 Ormond Beach, FL 32176 (800) 323-2690