Triston H.@triston-h
38 Posts
Quote from Triston H. on October 7, 2020, 7:35 pm
Q. My MobileX shut-off and won't turn back on. What do I do?
A. To save the user and others from accidental exposure, the device will lockdown when it detects buttons being erratically pressed or a voltage issue. To reset your unit, simply remove the battery back plate, unplug the battery for 10 seconds, then plug back in. Turn on after reassembling.
Q. My MobileX shut-off and won't turn back on. What do I do?
A. To save the user and others from accidental exposure, the device will lockdown when it detects buttons being erratically pressed or a voltage issue. To reset your unit, simply remove the battery back plate, unplug the battery for 10 seconds, then plug back in. Turn on after reassembling.
Sincerely,
Triston Hughes
Technical Support
VIDEO DENTAL CONCEPTS
100 E Granada Dr #219
Ormond Beach, FL 32176
(800) 323-2690
