Troubleshooting and Knowledge Base

Q. I have the capture program installed. How do I configure it?

Q. I have the capture program installed. How do I configure it?
A. To configure the program, do the following:

  • Right click the shortcut on your desktop.
  • Click "Preferences"
  • Click on the "Compatibility" tab
  • "Change settings for all users"
  • Run as Admin
  • Apply, ok
  • Run the program
  • Right click the programs icon in the system tray. (^ symbol in bottom right to open system tray)

Follow the chart below for your respective Imaging Software

Capture Program Chart

Sincerely, Triston Hughes Technical Support VIDEO DENTAL CONCEPTS 100 E Granada Dr #219 Ormond Beach, FL 32176 (800) 323-2690