Troubleshooting and Knowledge Base

Q -HOW TO INSTALL UNIRAY SENSOR?

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A -Run Setup.exe found in the sensors installation folder (same name as the serial number) to completion. This installs the correction file also but additional sensors each need to run their unique installer. If problems the installer can be re-ran. In some instances the system will need to be restarted. If a sensor is not recognized by the imaging software but does populate in device manager (in Imaging Devices), it might need a twain to operate in that program. (see list in compatibility doc or call for assistance).

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Belongs in manual, not FAQ.

Sincerely, Triston Hughes Technical Support VIDEO DENTAL CONCEPTS 100 E Granada Dr #219 Ormond Beach, FL 32176 (800) 323-2690