Troubleshooting and Knowledge Base

Q -HOW TO INSTALL QUICKRAY SENSORS?

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A -Download and run QuickRaySetup.v3.7.0 from our website or install from the Flashdrive that came with the sensor, proceed to finished. Check in Device manager/ Universal Serial Bus Controllers and see EV71#####. If an error is showing the install can be re-ran or try unplugging and replugging the sensor. Additional sensors will be plug and play. If a sensor is not recognized by the imaging software but does populate in device manager, it might need a twain to operate in that program. (see list in compatibility doc or call for assistance)

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Belongs in manual only.

Sincerely, Triston Hughes Technical Support VIDEO DENTAL CONCEPTS 100 E Granada Dr #219 Ormond Beach, FL 32176 (800) 323-2690