Troubleshooting and Knowledge Base

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FAQ and Solutions

Answers to commonly asked and/or encountered challenges
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Q. My sensor takes an image before I even expose. What is the cause?By Triston H.0 Replies · 23 ViewsLast post: 2 months ago · Triston H.
2 months ago
Triston H.
Q. I have the same artifact appearing in my images. What is it / How do I remove it?By Triston H.0 Replies · 17 ViewsLast post: 2 months ago · Triston H.
2 months ago
Triston H.
Q. How do you recommend I best protect my sensor from prolonged use?By Triston H.0 Replies · 22 ViewsLast post: 2 months ago · Triston H.
2 months ago
Triston H.
Q. My sensor is detected in WIN 10, but not recognized. Why is that?By Triston H.0 Replies · 19 ViewsLast post: 2 months ago · Triston H.
2 months ago
Triston H.
Q. My Quickray sensor connects irregularly on all computers. What is causing this?By Triston H.0 Replies · 18 ViewsLast post: 2 months ago · Triston H.
2 months ago
Triston H.