Troubleshooting and Knowledge Base

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FAQ and Solutions

Answers to commonly asked and/or encountered challenges
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Q. I have the capture program installed. How do I configure it?By Triston H.0 Replies · 144 ViewsLast post: 12 months ago · Triston H.
12 months ago
Triston H.
Q. My images come out foggy with sleeves on. How do I fix this?By Triston H.0 Replies · 89 ViewsLast post: 12 months ago · Triston H.
12 months ago
Triston H.
Q. Why does my camera connect irregularly, and how can I prevent it?By Triston H.0 Replies · 96 ViewsLast post: 12 months ago · Triston H.
12 months ago
Triston H.
Q. My camera fails to give me a live feed in my Imaging Software.By Triston H.0 Replies · 93 ViewsLast post: 12 months ago · Triston H.
12 months ago
Triston H.
Q. My MDC2.1 (capture button) suddenly stopped working...By Triston H.0 Replies · 106 ViewsLast post: 12 months ago · Triston H.
12 months ago
Triston H.